Participant

Question

Illustrator always makes my pc freezing slow my pc down black screen can't do anything tired !!!!

Illustrator always makes my pc freezing, slow pc down and black screen can't do anything

I am tired. !!!!

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Community Expert

Which version?

Which system?

Which hardware?

Does that happen with all files?

Or just some?

What's in the files?

Exactly what are you doing when that happens?

Participant

Which version?

Every lated versions

Which system?

Window 10

Which hardware?

Intel I7 5820K

GTX 980 TI

Memory 32 GB

Does that happen with all files?

Randomly happens all

Or just some?

-

What's in the files?

Normal files heavy, not heavy files all the same problem (actually don't care about files)

Exactly what are you doing when that happens?

drawing path or i don't know sometimes it randomly happens.

Community Expert

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