Illustrator and creative cloud showing blank screen when trying to open

Hi Malaika,

Sorry to hear about your experience. I hope you issue is resolved. If Omar's suggestion helped, then please mark his answer correct. You may share any other solution you tried which may help other users as well.

If you still have issues, would you mind sharing version of OS and Illustrator? You may also try logging into root account(https://support.apple.com/en-in/HT204012) and see if your apps are working there. Let us know how it goes.

Looking forward to your response.

Regards,

Ashutosh

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