Illustrator and other apps not working after Windows 11 22h2 update

Question

I was running my Adobe apps normally in Windows 11. Today I had to update the system and it actually says it couldn't be updated, but all my Adobe apps are gone except for XD, and I cannot install them back. I cannot open nor download the Creative Cloud app... I don't know what to do.

Did anyone have the same issue?

Anubhav M · Answer

Hello @Melisa269661877oix,

Sorry to hear about this experience. Would you mind trying to use the Creative Cloud Cleaner tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) to remove all apps and then reinstalling them to check if it helps?

Looking forward to your response.

Thanks,

Anubhav

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