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A
annedanica
Participant
February 6, 2018
Answered

Illustrator app not functioning properly?

  • February 6, 2018
  • 1 reply
  • 441 views

Hi everyone,

I've been having trouble designing lately for my clients and I haven't figured out what's causing it or how to resolve this.

So as you see in the first image, I'm working on this logo design for one of my clients.

However, once I try zooming in, or selecting & moving the artwork, it does this:

I had the previous version of Illustrator (CC 2017) and I thought it would resolve by updating to the newest version (CC 2018), but I'm still having the same issues.

I also tried creating a new file and redoing the artwork in case the original file was damaged, but the new file also does this as well. In addition, this happens to any and all images that I import onto my file as well (So overall, anything that I work on Illustrator turns to this hot mess).

Any help regarding this will be much appreciated! Thanks in advance as well

This topic has been closed for replies.
Correct answer Ray Yorkshire

Switch off the GpU Performance under the little rocket symbol at the top of the interface

Maybe  update the graphics  drivers to try stop it happening

Nice looking logo!

1 reply

Ray Yorkshire
Ray YorkshireCorrect answer
Participating Frequently
February 6, 2018

Switch off the GpU Performance under the little rocket symbol at the top of the interface

Maybe  update the graphics  drivers to try stop it happening

Nice looking logo!

    A
    annedanicaAuthor
    Participant
    February 6, 2018

    Thanks so much!! It helped but now I'm a little sad that I can't have the animated zooms or higher GPU performance lol. Thank you again!

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