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brittneyh55331467
Participant
April 19, 2018
Answered

Illustrator Asset Export Corrupts PNG files?

  • April 19, 2018
  • 3 replies
  • 740 views

Has anyone experienced PNG files getting corrupt when exporting from Asset export? I delivered a package of PNG files to a colleague, and he keeps getting a corruption error when trying to import them into Adobe premier.  Any help would be much appreciated!

Thanks.

This topic has been closed for replies.
Correct answer Serendipitous_Charm0D4C

Its not an Adobe Illustrator Issue, It is Premiere Pro, there was a bug on 12.1 (NAB update) with PNG files,
tell your colleague to update to the lastest bug fix update launched today. And It might work fine!

3 replies

brittneyh55331467
Participant
April 23, 2018

Thank you everyone! I will tell my colleague to update Premier!

Brittney

Serendipitous_Charm0D4C
Participant
April 19, 2018

Its not an Adobe Illustrator Issue, It is Premiere Pro, there was a bug on 12.1 (NAB update) with PNG files,
tell your colleague to update to the lastest bug fix update launched today. And It might work fine!

Srishti Bali
Legend
April 19, 2018

Hi brittneyh,

As per your query when you export assets to PNG , the file gets corrupted?

Have you tried the same on your system? Would you mind sharing a sample file?

Regards,

Srishti

Srishti Bali
Legend
April 23, 2018

Hi brittneyh,

As Franco said, it is a known error with Premiere Pro, update application and it should fix it. Franco, thanks for sharing this.

Regards,

Srishti