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schweinerei
Participant
February 23, 2026
Question

Illustrator: Basic Shortcuts Randomly Stop Working

  • February 23, 2026
  • 3 replies
  • 102 views

There is a fundamental issue in Adobe Illustrator that needs attention.

 

The keyboard shortcuts for Arrange

 

  • Bring Forward

  • Send Backward

  • Bring to Front

  • Send to Back

 

simply stop working.

 

They are correctly assigned in the Keyboard Shortcuts panel.

They worked before.

They are still mapped correctly.

 

But they do nothing.

 

Meanwhile, right-click → Arrange works perfectly.

 

So Illustrator can execute the command — it just ignores the keyboard input.

    3 replies

    FelicityCM
    Participant
    May 7, 2026

    I have this issue too, restarting Illustrator fixes it but it’s pretty annoying as it sometimes randomly happens again. I don’t particularly love having to close what I’m working on, restart illustrator, just so that I can use my arrange keyboard shortcuts. 

    Anubhav M
    Community Manager
    Community Manager
    May 11, 2026

    Hello ​@FelicityCM 

     

    I’m sorry to hear you’re having similar trouble with Illustrator. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if the problem persists?
     

    Looking forward to hearing from you.
    Anubhav

    Anubhav M
    Community Manager
    Community Manager
    February 23, 2026

    Hello ​@schweinerei 

     

    That does seem troubling. In addition to what Ton suggested, would you mind running Illustrator after rebooting your computer in Safe Mode (Windows / macOS) and checking if it helps?

     

    Looking forward to hearing from you.
    Anubhav

    Ton Frederiks
    Community Expert
    Community Expert
    February 23, 2026

    Can you check if there are other apps/utilities running that can interfere with the keyboard?