Illustrator Beta for Windows ARM desapeared from Adobe Creative

Forum|Forum|2 months ago
May 19, 2026
3 replies
209 views

The Illustrator has a Beta version for Windows ARM Copilot+Pcs, wich is accessed trhough the Beta tab on Creative Cloud Desktop. But now, out of a sudden, the app is gone. There’s only Illustrator for web avaible. Please, I need an answer about it as soon as possible, since I am currently unable to work.

Correct answer Anubhav M

Hello @BrightmanRandy_

Sorry for the late response. I hope the problem is resolved by now. If not, please try the following steps and let us know how it goes:

Close all Adobe applications
Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html)
Reinstall the Creative Cloud Desktop application (https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html)

Looking forward to hearing from you.
Anubhav

Anubhav M

Community Manager

Hello everyone,

The latest Illustrator Beta Build 30.7.14 is now available to download from the Creative Cloud Desktop app. Please install the latest Illustrator (beta) and let us know how it goes.

Anubhav

B

BrightmanRandy_

Participant

I am not able to see it, it only points to the web app. I have uninstalled, deleted preferences and reinstalled the Creative Cloud App.

Anubhav M

Correct answer

Community Manager

Hello @BrightmanRandy_

Sorry for the late response. I hope the problem is resolved by now. If not, please try the following steps and let us know how it goes:

Close all Adobe applications
Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html)
Reinstall the Creative Cloud Desktop application (https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html)

Looking forward to hearing from you.
Anubhav

P

PenGrammar

Participant

We also have this issue on all our snapdragon arm devices. Illustrator has disappeared from all of them under the beta tab.

Hopefully it means a proper full release is coming.

betomouraAuthor

Participant

Complementing some infos:

Yes, I have tried uninstalling the CC Desktop App and then reinstalling it. As you can see in the printscreen below, Illustrator only appears when you type it’s name on the search bar, but only the web version.

--

My machine especs are:
Galaxy Book 4 Edge, Windows 11 Home 25H2, 16GB RAM
Snapdragon(R) X Plus - X1P42100 - Qualcomm(R) Oryon(TM) CPU (3.24 GHz) ARM 64bits

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.