Illustrator Beta is damaged and can't be opened

Forum|Forum|1 month ago
May 14, 2026
1 reply
46 views

Please help. Don’t know what to do or what I have done wrong to get this message.

Correct answer Nat_Felvus1066

Hi Dave, thank you for your response. I since resolved the issue of the damaged Beta but some how I still don’t have the Mockup (Beta) tool (it’s just Mockup, no Beta). Does it have anything to do with my subscription?

Dave Creamer of IDEAS

Community Expert

Did you try uninstalling and reinstall with a fresh download?

David Creamer: Community Expert (ACI and ACE 1995-2023)

N

Nat_Felvus1066AuthorCorrect answer

Inspiring

Hi Dave, thank you for your response. I since resolved the issue of the damaged Beta but some how I still don’t have the Mockup (Beta) tool (it’s just Mockup, no Beta). Does it have anything to do with my subscription?