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zephyr7
Participant
August 25, 2023
Question

Illustrator beta tutorial crashed my laptop

  • August 25, 2023
  • 3 replies
  • 206 views

I was using the latest Illustrator and viewed a tutorial which was on Illustrator beta. My laptop crashed and now I can't reboot. Can anyone help? Please. 

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    3 replies

    Jess Telmanik
    Community Expert
    Community Expert
    August 29, 2023

    Do you remember the name of the video tutorial you watched? (I'm not seeing any specifically about Beta in the public build). What OS is your computer?

    jane-e
    Community Expert
    Community Expert
    August 28, 2023

    @zephyr7 

    To confirm: you were not using Illustrator Beta; you were watching a tutorial on it, is that correct? How was Illustrator Beta involved with the crash?

     

    If you are on Windows, try a web search for [can't reboot laptop]. There are lots of hits, but I can't vouch for any of them. 

     

    If you have a Mac, call Apple.

     

    Jane

     

     

     

    Jess Telmanik
    Community Expert
    Community Expert
    August 29, 2023

    Illustrator has in-app tutorial videos within the Discover Panel.

    kglad
    Community Expert
    Community Expert
    August 25, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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