Illustrator can't read png files

Hi there - Illustrator has only recently stopped displaying/importing png files in my documents.

I get the error message "Illustrator could not read the link ….png. Please replace with a valid link"

I'm working on version 25.4.8 and the work iMac I'm using still operates on OS Mojave.

Any help appreciated. Many thanks…

This topic has been closed for replies.

Correct answer John258787558c9x

Hi Anubhav - thanks for getting back to me so quickly.

I launched Illustrator version 24.3 and that has indeed worked.

Many thanks for your help. Absolutley brilliant.

Regards…

John 😊

Community Manager

Hello John258787558c9x,

Sorry to hear about this experience. I would request you try downgrading Illustrator to version 25.4.7 and check if it helps.

Looking forward to your response.

Thanks,

Anubhav

John258787558c9xAuthorCorrect answer

Participant