Illustrator CC 2017 21.1.0 crashes every time I copy any object

Illustrator crashes immediately after selected edit --> copy on any object.  Alt-drag works.  Crtl+c does nothing.  I have seen some other posts related to this on the forums but I have not seen a resolution and/or gotten a response to replies.

So far I have done the following according to other articles:

1.) uninstalled/reinstalled AI (several times)

2.) updated graphics drivers to the latest version (NVIDIA M1000M using version 385.41)

3.) manually deleted all settings and preferences

4.) run the cleaner tool on all adobe products.

5.) completely uninstalled/reinstalled  ALL adobe products.

I believe that I have an enterprise license and when I did contact Customer Service, they said I did not have an active account.

PC is a Dell Precision 5510, Windows 10 AU, Intel i7, 16GB RAM

Laptop is corporately controlled so I cannot update to any more recent version of Windows 10.

Here is the error in the application log:

Faulting application name: Illustrator.exe, version: 21.1.0.326, time stamp: 0x58c20f65

Faulting module name: ole32.dll, version: 10.0.14393.1378, time stamp: 0x594a1722

Exception code: 0xc0000005

Fault offset: 0x0000000000020de3

Faulting process id: 0xa1c4

Faulting application start time: 0x01d320fb33a03e61

Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CC 2017\Support Files\Contents\Windows\Illustrator.exe

Faulting module path: C:\WINDOWS\System32\ole32.dll

Report Id: bcc8f432-9b3e-41cf-9436-77ac531eee85

Faulting package full name:

Faulting package-relative application ID:

Any help that you all can provide will be greatly appreciated.  I have exhausted all options that I have found in the forums and that google can find.

Thanks,

Eddie