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KleantiX
KleantiX
Participant
November 5, 2016
Answered

Illustrator CC 2017 - 400% CPU Usage

  • November 5, 2016
  • 8 replies
  • 4791 views

Illustrator CC 2017 - 400% CPU Usage

And after 3mins on new document, Crashed.

Device:

MacBook Pro (Retina, 15-inch, Mid 2014)

2.2 GHz Intel Core i7

16 GB 1600 MHz DDR3

Intel Iris Pro 1536 MB

    This topic has been closed for replies.
    Correct answer AshutoshChaturvedi

    I am sorry to hear that you have been facing issues with Illustrator CC 2017.

    LINK: https://forums.adobeprerelease.com/illustratorpr/discussion/446/hot-fix-for-illustrator-cc-2017-build-1

    We believe we have a fix for the issue. Can you please visit us on this link and validate the fix

    8 replies

    znkrrr
    znkrrr
    Inspiring
    October 23, 2017

    New version, same old frikkin problems. WTF are you doing Adobe? ILLUSTRATOR IS A PILE OF CRAP.

    znkrrr
    znkrrr
    Inspiring
    May 8, 2017

    Hey Adobe Illu-Team, will this ever be fixed????????????? Start up Illustrator and CPU goes to 100% for about 1/2h. Holy crap!

      AshutoshChaturvedi
      AshutoshChaturvediCorrect answer
      Legend
      December 14, 2016

      I am sorry to hear that you have been facing issues with Illustrator CC 2017.

      LINK: https://forums.adobeprerelease.com/illustratorpr/discussion/446/hot-fix-for-illustrator-cc-2017-build-1

      We believe we have a fix for the issue. Can you please visit us on this link and validate the fix

      znkrrr
      znkrrr
      Inspiring
      December 15, 2016

      AshutoshChaturvedi​

      Thanks for the hotfix but it is still not usable:

      - CPU usage went down from 800% to 100%. Photoshop 2017 uses 0.1% idle.

      - Gatekeeper checks AI on every launch.

      Mac OS X 10.10.5

      znkrrr
      znkrrr
      Inspiring
      November 10, 2016

      Same problem. CPU @ 800%.

      Edit:

      A restart made it worse. Now Illu crashes on start up.

      Will uninstall. Can't work with beta software.

      znkrrr
      znkrrr
      Inspiring
      November 16, 2016

      So today I

      - deleted all preferences

      - restarted

      - repaired permissions

      - restarted

      - repaired permissions from recovery

      - restarted

      - nuked all font caches

      - restarted

      - uninstalled AI 2017

      - reinstalled AI 2017

      with no effect. AI still uses 800% CPU and it won't go away. But it does not crash.

      I'd love to have an Illustrator that actually works. AI 2014-2015 is a nightmare.

      OS X 10.10.5 with FontExplorer

        tariqdesign
        tariqdesign
        Participating Frequently
        December 4, 2016

        what happen with you did u fix issue

        KleantiX
        KleantiXAuthor
        Participant
        November 10, 2016

        Hi,

        Finally fixed the problem.

        The problem are FONTS.

        This is what i did using Font Book:

        1. Exported all Fonts

        2. Reseted standard fonts

        3. Installed fonts again

        4. DO NOT install font's that have minor or major problems.

        Thank You,

          M
          Matt Scalf
          Participant
          December 20, 2016

          This worked for me! Thanks for the suggestion. Went from 2,000 fonts to 300 and now the CPU usage is back to normal.

          Kati_O
          Kati_O
          Participant
          November 9, 2016

          Unfortunately - same problem here. Any solutions?

            S
            stefanhuebsch
            Participant
            November 8, 2016

            Hey there,

            same problem here, even after restart and reinstalling AI.

            Macbook Pro Retina (Mid 2012)

            2,6 GHz i7

            16 GB RAM, 1600

            1GB , nVidia GeForce 650M

              Jacob Bugge
              Community Expert
              Jacob BuggeCommunity Expert
              Community Expert
              November 5, 2016

              KleantiX,

              Maybe if you restart the computer, as mentioned by Ton in this recent thread:

              Illustrator 2017 - 400% CPU! - fans louder than I've ever heard them

              KleantiX
              KleantiXAuthor
              Participant
              November 6, 2016

              Hello Jacob,

              Thank you for reply. Restarting doesn't fix it.

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