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Participant
October 21, 2017
Answered

Illustrator cc 2018 boot up problem with plug-in

  • October 21, 2017
  • 2 replies
  • 2179 views

hey,

i have a problem with my illustrator cc 2018 it doesn`t boot up.

i have tried everthing, i think the problem is the plug-in map, want when i delete that map illustrator boots ups

but than it doesn`t show the Inventory GUI

    This topic has been closed for replies.
    Correct answer AshutoshChaturvedi

    The system I use is : Windows 10

    and yes I have tried resetitng the preferences


    Please contact Adobe support.they should be able to get your install running

    2 replies

    chanaart
    Community Expert
    Community Expert
    October 22, 2017

    When you installed the update did you trash the old preferences?

    That might help!  Idid and the everything looks great!

    including the plug inns

    Hope this helps!

    Monika Gause
    Community Expert
    Community Expert
    October 21, 2017

    Which system?

    Which file exactly do you delete?

    Which inventory GUI?

    Participant
    October 21, 2017

    system: Windows 10

    The entire map plug-ins

    inventory GUI:

    AshutoshChaturvedi
    Legend
    October 21, 2017

    We could not understand the term plugin map. are you referencing some third party map plugin?

    Can you please get in touch with Adobe support. They should be able to get your installation working.