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T
Timon24844487o27d
Participant
September 2, 2025
Question

Illustrator CC 2025: Fonts werden automatisch ersetzt – Layouts zerstört

  • September 2, 2025
  • 1 reply
  • 189 views

Wir arbeiten seit über 15 Jahren professionell mit Illustrator und anderen Adobe-Programmen.
Seit CC 2025 beobachten wir massive Probleme im Produktionsalltag:

1.     Fonts werden automatisch ersetzt, sobald Illustrator eine Schrift nicht lokal findet.

o   Statt einer klaren Warnung (wie früher in InDesign) greift Illustrator ungefragt auf Adobe Fonts oder ähnliche Systemschriften zurück.

o   Das führt zu Layoutverschiebungen, falschem Kerning und im schlimmsten Fall zerstörten Druckdaten.

2.     Deaktivierte Adobe Fonts springen wieder an.
Selbst wenn man in der Creative Cloud App „Schriften aktivieren“ ausschaltet, sind am nächsten Tag die Cloud-Fonts wieder aktiv.

3.     Nutzung auf zwei Rechnern (z. B. Studio + Homeoffice):
Seit September 2025 muss man sich jedes Mal auf einem Gerät abmelden, um am anderen arbeiten zu können. Das ist im Alltag schlicht unpraktikabel.

Wir sind seit 15 Jahren treue Adobe-Kunden, aber diese Entwicklung ist extrem frustrierend.
Frage an Adobe und die Community:

·        Gibt es eine Möglichkeit, das automatische Font-Matching dauerhaft abzuschalten?

·        Wird Adobe wieder eine echte Warnfunktion (wie in InDesign) einbauen?

·        Warum wurden die Lizenzen für Mehrfachgeräte so verschlechtert?

Das aktuelle Verhalten wirkt für Hobby-Nutzer vielleicht „bequem“, ist aber für Profis im Bereich Packaging/Druckdaten schlicht untragbar.

1 reply

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
September 2, 2025

Hi @Nelson25545283cvpr,

 

Thanks for sharing such detailed feedback. I understand how disruptive this can be in a production setup. To get more clarity, could you confirm the OS and the exact Illustrator version you are using (for example, 29.6, 29.7, 29.7.1, 29.8, etc.) and let me know if the issue happens consistently across different files or only with certain fonts? It would also help to know whether the files are being placed from a local drive, network storage, or cloud location.

If you are not on the latest version, please update to 29.8 and check if that helps. In the meantime, try signing out and back into Creative Cloud, and clear your system font cache by following the steps in this guide: https://adobe.ly/3UYLoTx. If possible, please share a sample affected file and screenshots that show the difference before and after the fonts are replaced. You can also review this thread and confirm if you are experiencing a similar issue: Fonts changing in files when opened in Illustrator... - Adobe Product Community - 15359494

On the licensing part, you can install Adobe applications on more than one computer, activate them (sign in) on two, but use them on only one computer at a time. To activate apps on a third machine, you’ll need to deactivate (sign out) on one of the two current computers first. You can check your activated devices here: Activated devices

 

Looking forward to your update.

Abhishek

T
Timon24844487o27dAuthor
Participant
September 5, 2025

Thank you for your response.

Here are the details of our setup:

  • Operating System: macOS Ventura 13.7.7 (upgrading to a higher macOS is not possible on our hardware).

  • Illustrator Version: 29.8 (latest release).

  • The issue occurs consistently, not with specific files or fonts. It happens with both files stored locally on the Mac and files stored on our network server.

Regarding the fonts:
The behavior is reproducible: Illustrator automatically replaces fonts without warning, even when Adobe Fonts has been deactivated in Creative Cloud. This is not a cache issue but a built-in program logic. For professional print and packaging workflows, automatic font substitution without any user confirmation is unacceptable.

Regarding licensing / use on two computers:
In theory, Creative Cloud apps should be installable on two computers simultaneously, with one active at a time. In practice, this does not work for us: we are forced to fully deactivate/uninstall on one machine before we can use the other. This contradicts Adobe’s own description ("two activated devices, one active at a time") and makes flexible work between office and home setups unreasonably difficult.

We have been professional Adobe customers for over 15 years. However, it is becoming increasingly difficult to rely on Adobe software in a professional environment, as basic control mechanisms (such as clear missing font warnings) have been removed, and licensing restrictions are becoming tighter.

Please escalate these issues to the product team. We are not looking for temporary workarounds such as clearing caches or upgrading OS – we need reliable long-term solutions.

Best regards,
Daniela Lochschmidt Raggini

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
September 10, 2025

Hi @Timon24844487o27d,

 

Thank you for taking the time to share such detailed feedback about your setup and experience. I completely understand how frustrating automatic font replacement and the licensing behavior you mentioned can be in a professional workflow. 

In the meantime, were you able to check the community thread I shared earlier to see if the details there match what you're experiencing with fonts being replaced automatically? That would help confirm whether the issues are connected.

Regarding licensing, the apps are designed to allow activation on two devices, with use on one at a time. I'd like to understand more about the scenario where you're prompted to deactivate completely before switching devices. Could you share what happens when you try to sign in on the second device? If possible, a screenshot of your Activated Devices screen would be really helpful. Reference: Activated devices

 

Looking forward to your update.

Best,
Abhishek

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