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A
Alexei_Humeniy
Participant
July 1, 2013
Question

Illustrator CC and CS6 doesn't start in Windows 8.1 Preview

  • July 1, 2013
  • 18 replies
  • 52885 views

When I attemp to run Illustrator on my machine running Windows 8.1 preview I see this error message (In spanish because both my system and software language are in spanish):

Error

Esta aplicación no es compatible con el idioma del sistema operativo actual. Abra el Panel de control "Opciones regionales y de idioma" en el menú Inicio de Windows.

This application is not compatible with the curren operating system language. Open Region and settings in Control panel on Windows Start menu.

I tried switching to Spanish (Spain), Spanish (United Stated), English (United States) and back to Spanish (Chile) with no results.

This topic has been closed for replies.

18 replies

Show previous replies
AshutoshChaturvedi
Community Manager
AshutoshChaturvediCommunity Manager
Community Manager
October 18, 2013

Have you guys tried a reinstall? I have 8.1 on my machine as well and things are smooth. While upgrading 8.1 there was a question from Microsoft if I wanted to keep my application and settings, did you select that?

Uninstall and reinstall works in most cases you should first try out that.

R
Rodrigo VAB
Participant
October 18, 2013

Hi!

No, is not a language-match problem.

I'm running Windows 8.1 in Spanish and Illustrator also in Spanish.

Maybe the problem could be related with the regional settings. My Windows is set in "Spanish (Argentina)".

A
Anonymous
October 18, 2013

Same here. Running illustrator in Spanish (Spain) and 8.1 in Spanish, and is not working.

S
sammy8as
Participant
October 17, 2013

I'm having the same problem on the final version of Windows 8.1. I can't believe none hasn't fixed this already!

A
Anonymous
October 17, 2013

Same here! Come on, we need a fix! Gonna try the english version for now, but hurry up please! This sucks.

T
tschmidtinart
Participating Frequently
October 17, 2013

I am having the same issue. I can't even use Illustrator it keeps shutting down. Is there a fix?

A
Anonymous
October 17, 2013

Same problem here, we need a fix asap.

R
Rodrigo VAB
Participant
October 6, 2013

I'm having the same problem using Windows 8.1 Pro RTM.

Any solution? Thanks.

A
AEZ125
Participating Frequently
August 1, 2013

The only fix around was to install the english version, hope adobe and microsoft find out whats causing this annoying bug

K
KatemeJesuso
Participant
July 10, 2013

Me too, it seems to be a compatibility issue with windows 8.1

L
lweiss18
Participant
July 4, 2013

I'm having the same issue have you found any solutions?

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