Illustrator CC not recognizing tablet

Forum|Forum|8 years ago
July 12, 2017
3 replies
6923 views

I have a Wacom intuos Pro Large tablet and Illustrator CC 2017.

It won't register my tablet, even though it does in Photoshop.

I can do pen pressure nor are my custom hot keys on my tablet showing up.

Anyone know what to do??

This topic has been closed for replies.

JonathanArias

Legend

i had the same issues, uninstalled the wacome software and re-installed. I just got off the wacom and went to ipad with astropad with the apple pencil. It does improve the experience, just takes a bit to get used to the new format of workstyle

Srishti_Bali

Legend

Hi Julia,

Please close all Adobe applications and try to reset Illustrator preferences to defaults.

For details click here : How to set preferences in Illustrator

If it still does not work, please revert with details like:

Operating system(Exact version of Windows or MAC)

Exact version of Illustrator and Wacom device

Version of Wacom driver.

Graphic Card and when it was updated last time?

Regards

Srishti

B

booshipplAuthor

Participant

I have Windows 7 (64-bit)

Illustrator 2017 (most updated version as of July 13, 2017)

Wacom Intuos Pro (large) (PTH-851)

Wacom - Driver 6.3.23-1 (windows)

and I am unaware what graphics card I have, sorry.

I recently downloaded the new drivers and the buttons are registering, but when I try to use the blob brush, I cannot set it to pressure, only fixed and random. The other options are greyed out.