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Participant
October 28, 2018
Question

Illustrator CC trial

  • October 28, 2018
  • 3 replies
  • 390 views

I started the free trial for Illustrator a week ago, but I kept using my older version, as I wanted to try it out. When the trial  ended, I removed the old illustrator app, as it wasn't opening. Now Illustrator won't allow me to download the app back to get the older version back. My subscription won't end till January. Please help!

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3 replies

AshleySimmons
Participant
October 29, 2018

Open the Creative Cloud desktop app by clicking the Creative Cloud icon  in your taskbar.

Scroll to the app you want to install.

Click the arrow next to Install or Open. Then, click Manage.

Click Other Versions.

In the list that appears, find the version that you want to install, and then click Install.

Muqqarib Hassan
Inspiring
October 28, 2018

Hi, Open your creative cloud app and  Click on this drop down arrow and select the manage. In manage select the other version and choose which version you want to install.

Thanks.

Dan Rodney
Community Expert
Community Expert
October 28, 2018

Here's how to install older versions of an app:

Install previous version of your Creative Cloud app

— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor