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triala4871141
triala4871141
Participant
February 24, 2020
Question

Illustrator CC2018 crashing on macOS 10.13.4

  • February 24, 2020
  • 1 reply
  • 180 views

Hi,

Need some guidance on what's causing adobe illustrator along with PS to crash. It would work fine throughout the day but for some odd reason it would crash at night. attach is a screen shot of the log as I cannot access the logs right now. Any help would be great.

 

Thanks.

 

 

{Renamed by MOD}

This topic has been closed for replies.

1 reply

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
February 24, 2020

Hi there,

 

Thanks for reaching out. I'd recommend trying to follow the steps on help article https://helpx.adobe.com/in/x-productkb/global/high_cpu_usage_cephtmlengine.html
If it does not help, please share complete crash report using Pastebin.

Let us know how it goes.

 

Regards.

Ashutosh

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