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G
grazianom76043886
Participant
January 16, 2020
Answered

illustrator cc2020 v.24.0.2

  • January 16, 2020
  • 3 replies
  • 410 views

Ciao a tutti, da ieri che ho aggiornato la versione di illustrotor da 24.0.1 a 24.0.2 ho un grosso problema, i file dopo una modifia non vengono registrati e sostituiti in pratica perdo tutto il lavoro fatto!

Devo registrare il lavoro in un altro disco e poi spostarlo.

Come sistema operativo ho macOS Mojave v.10.14.6 e i file sono su un disco esterno ma anche se lavoro sulla scrivania del mac ho lo stesso problema.

Avete anche voi questo problema?

Grazie per l'aiuto.

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi there,

 

The fix for this issue has been released in the latest update of Illustrator for macOS which is 24.0.3. Please refer to this post for more information: https://community.adobe.com/t5/illustrator/new-update-for-illustrator-24-0-3-mac-only/td-p/10870085

 

Regards

Rishabh

 

3 replies

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
January 21, 2020

Hi there,

 

The fix for this issue has been released in the latest update of Illustrator for macOS which is 24.0.3. Please refer to this post for more information: https://community.adobe.com/t5/illustrator/new-update-for-illustrator-24-0-3-mac-only/td-p/10870085

 

Regards

Rishabh

 

Rishabh_Tiwari
Rishabh_Tiwari
Legend
January 16, 2020

Hi there,

 

Sorry to hear about the trouble. If you are trying to overwrite a PDF file on a macOS using Illustrator 24.0.2 then it is a known issue and we are able to replicate this issue at our end. A bug has been logged and our Product team is looking into it. Till the time it is fixed, you may continue using 24.0.1 or simply use Save function instead of Save As. Few other users have confirmed that giving permissions from system preferences has also fixed the issue. You may also, try the steps shared here: https://community.adobe.com/t5/illustrator/unable-to-overwrite-pdf-in-illustrator-24-0-2-on-macos-ca...

 

I would also request if you can upvote this issue here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39418213-overwriting-pd...
This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

 

Regards,

Rishabh

G
grafica2@etikmar.com
Participant
January 16, 2020

Ciao, anche io sto avendo il tuo stesso problema!

E non sono ancora riuscita a risolverlo.

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