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Participant
April 4, 2025
Question

Illustrator cloud document not showing recent versions

  • April 4, 2025
  • 1 reply
  • 136 views

Hi all, 

I've been creating a portfolio in illustrator and had it near complete yesterday. Today, when i opened the file (which has been saved to creative cloud the whole time) it showed that the latest version it has saved is from nearly a month ago. It's missing all the pages I've completed since then. The most bizarre thing is I've been continually saving and closing/reopening the file daily these last few weeks and never had a problem with it saving correctly. It's had far more recent versions saved and today is reverting to the file as of a month ago. Has anyone has this problem before and is there a way to access more recent versions of the file?

 

Fortunately I had already exported the pages i completed as a PDF, although some of them i wanted to tweak a little more. Worst case I have to recreate the pages based on the pdf but that would take way longer. Appreciate any advice on this!

1 reply

Anubhav M
Community Manager
Community Manager
April 7, 2025

Hello @Hannah306874578r6o,

Would you mind trying the suggestions shared in this help article (https://adobe.ly/3E5DkeV) and letting us know if they help?

Looking forward to hearing from you.

 

Anubhav