illustrator corrupted colors to black

Forum|Forum|1 year ago
August 9, 2024
1 reply
126 views

I worked on my file, when editing versions suddenly my file filled all colorshapes with black, (even placed logos). Outline/Preview is not the case, i cant go back. is all my work lost? I cant find this issue on the Net. thankful for any input

here how it was:

And this is what it turned into:

This topic has been closed for replies.

Anubhav M

Community Manager

Hello @Jan5E61,

We understand that encountering technical issues can be frustrating. Is this file saved as a Cloud Document? If yes, try reverting to an older version of the cloud document (https://adobe.ly/3WIVZT5) to see if it helps. If the problem persists, kindly share a link to the file after uploading it to Dropbox/Google Drive/etc. so that we can check it on our end.

Note: While sharing the link, kindly ensure it is set to Public.

Looking forward to hearing from you.

Thanks,

Anubhav