illustrator could not open a file

Question

I have a problem.I can't open a file in adobe illustrator. If i want to open the file, a warning comes'illustrator could not open this file.We tried to read it, but it is too damaged to recover.Help us figure out what happened by emailing this file to [removed link by moderator]My file name 'gig all images'.please help me.

Anubhav M · Answer

Hello @Baijid Hossai2973305781ck,

We understand that encountering technical issues can be frustrating. Would you mind checking if the files are placed on a network/removable drive or a cloud-synced folder (Google Drive / Dropbox, OneDrive, etc.), and if yes, moving the file to a local directory, like the desktop, to check if it helps?
If not, kindly share the file here (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

Thanks,

Anubhav

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