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Participant
February 11, 2022
Question

Illustrator crashes after installing plugin

  • February 11, 2022
  • 1 reply
  • 149 views

Hi,
I tried to install the Illustrator Select Menu Mac plugin from https://rj-graffix.com/downloads/plugins/#toolshed, but every time I tried opening it crashed. I gave up and uninstalled it, (deleted all the crash reports unfortunately) but now I'm getting problems with text (and nothing else that I've found so far). Often, I cannot select the text inside a text box and it creates a new text box I didn't want. All my text is on one layer, so I was able to select all and change font - this seemed to work for a while, but then starts again. And now I see that once I've created a text box, it has removed all resize handles from the box, and again creates new text boxes!

Illustrator 2022

macOS Catalina v 10.15.7
MacBook Pro 16inch 2019

What do I do?
Do I have to completely reinstall Illustrator?

Thanks

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
March 3, 2022

Have you tried reaching out to Rick directly? He has a contact page in case you experience crashes using his plugins.

Also, it lists AI CC 2019 as the latest version...

https://rj-graffix.com/contact/ 

Monika Gause
Community Expert
Community Expert
March 3, 2022

The plugins work in version 2022