Skip to main content
Participant
October 1, 2019
Answered

Illustrator crashes/doesn't respond after creating/opening a file

  • October 1, 2019
  • 1 reply
  • 455 views

Every time I try to open Illustrator and I create a file it crashes. It happens every time. I can't open an existing document, because it will also crash.

Illustrator is fully updated and had the same problem in the last versions

 

Is there a way to fix this? 

This topic has been closed for replies.
Correct answer Monika Gause

Is there a printer connected, set up as the default printer and turned on? If not, connect one.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
October 1, 2019

Is there a printer connected, set up as the default printer and turned on? If not, connect one.

Tijs98Author
Participant
October 1, 2019
It worked!