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Participant
January 22, 2021
Question

Illustrator crashes everytime I try to save a document

  • January 22, 2021
  • 1 reply
  • 128 views

Hey there, I have illustrator installed in my macOS Big Sur. Everytime I try to save my document, it crashes. Then it recovers but all the linked images are gonne but it keeps crashing everytime I try to save the document. Please help.

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1 reply

Ashutosh_Mishra
Inspiring
January 24, 2021

Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator? Does it happen while working on a specific file? Are you trying to save files on a local drive or network?

Please make sure you have set up a default printer & it is turned on. set up as default printer and turned on? If not, install a PDF printer. Let us know if it helps.

This information would help us assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh