Hi,
I installed Big Sur in my laptop to test all of my programs first and I can't get Illustrator 2021 to open. I get the splash screen and it just sits there. I don't have any issues with InDesign or Photoshop. Anyone else having this issue?
Hi all,
Sorry about this trouble. There could be multiple reasons why the application would crash. I would request if you could try the steps mentioned on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/td-p/11434061?page=1) and share your observations with us.
You may also try to remove the folder "com.adobe.illustrator" from ~/library/caches, restart your mac and let us know how it goes.
Regards,
Srishti
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