Inspiring

Answered

Illustrator Crashes on computer

Forum|Forum|4 years ago
July 5, 2021
4 replies
2378 views

Hello dears,

Mu illustrator crashs while saving a file HELP urgent

This topic has been closed for replies.

Correct answer Abdel Aziz KOUNTA

I solved the problem by UPDATING the OS windows.

Abdel Aziz KOUNTAAuthorCorrect answer

Inspiring

I solved the problem by UPDATING the OS windows.

G

gianvitulano

Community Expert

Hi Abdel Aziz Kounta,

we are glad that your problem has been solved 🙂

Monika Gause

Community Expert

What do you save where?

Using which function?

Which name for the file?

Is there any error message?

Does that happen with all files? Old files, new files?

Abdel Aziz KOUNTAAuthor

Inspiring

I made some screenshot about the way it crashes and embed it on the answer of @sishamIAGD

Monika Gause

Community Expert

Please embed those files, so they show up directly in the post. Thank you.

G

gianvitulano

Community Expert

Hi akounta,

besides what sishamIAGD said, where are you trying to save your file?

Abdel Aziz KOUNTAAuthor

Inspiring

I made some screenshot about the way it crashes and embed it on the answer of @sishamIAGD

sishamIAGD

Community Expert

Can you give us some more information? What system are you using, what version of illustrator and the process of how this has happened? Has it happened before, are you new to Illustrator, etc..

Abdel Aziz KOUNTAAuthor

Inspiring

Here is the images while, saving a file as PDF.

even when Exporting as images

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