Participant

Question

Illustrator crashes when I click the text selection in my Control Panel

Forum|Forum|9 years ago
December 30, 2016
1 reply
1629 views

At first, I would select the text option to see what text i'd like to use from the toolbar at the top of the program, it works fine but it does not give me the example of how the text looks. So from the "character" panel in the control panel, when i select the drop down box, the program either crashes or it will show me the font list all "whited" out. Can someone help me correct this issue?

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Community Expert

Community Expert

So this is CS5?

Which system?

Do you use font management? Is it compatible with Illustrator and the system?

Have you checked your fonts for corruption?

stanj35354233Author

Participant

It's CS4.

Mac 10.12.2 Siera

Mike_Gondek10189183

Community Expert

Community Expert

CS5 came out in 2008 Sierra came out in 2016. Suggest you do not upgrade your OS until you update an older software you need to still function.

The previewing of your font is likely what is crashing your system.

Quickest solution is remove fonts you do not use. Most suspect are:

Old type 1 technology fonts (shown by "a" in find font
Free fonts

Use Font Book to validate fonts, or a commercial tool such as font doctor.

You can flash your font cache a number of ways. Footnote is free and one of the most thorough.

https://www.jamapi.com/products/fontnuke/

Please reply to let us know your findings and the name/source of the font, so others will know what to avoid.