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Participant
Nov 10, 2026 4:42 PM UTC
Question

Illustrator crashes when linking large files

when linking large files in AI it often crashes

    4 replies

    Bill Silbert
    Community Expert
    Community Expert
    Nov 12, 2026 10:02 AM UTC

    In addition to the specifics of your operating system and version of Illustrator already requested could you also provide details about your computer’s hardware (make, model, amount of RAM available, etc.)?

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    Harshika Verma
    Community Manager
    Community Manager
    Nov 11, 2026 12:35 PM UTC

    Hi ​@Dynamic_Oceane3e4,

    Thank you for reaching out, and sorry about the Illustrator crashes when linking large files. In addition to what our expert has asked, please also tell us the details of your operating system and the version of Illustrator installed on your machine. Where is the file saved (system, network drive, or library)?


    Let us know, and we will be happy to assist you further.


    Thanks,

    Harshika

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    justlearn
    Community Expert
    Community Expert
    Nov 10, 2026 6:42 PM UTC

    ​@Dynamic_Oceane3e4 when you say big, how big are these files? Do you need to place linked files? Have you tried just embedding the file? 

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    m
    kglad
    Community Expert
    Community Expert
    Nov 10, 2026 4:43 PM UTC

    do you have a teams or enterprise subscription?

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