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defaultpqpqhoz5uj2u
Participant
January 3, 2021
Answered

Illustrator crashes when saving (macOS Big Sur 11.1)

  • January 3, 2021
  • 3 replies
  • 1341 views

Nearly every time I try to save a file since upgrading to Big Sur 11.1, Illustrator crashes.  Is there any work around as this makes in completely impossible to work with the application.  thanks.

This topic has been closed for replies.
Correct answer Monika Gause

Please try and set up a printer. As I mentioned, Illustrator looks for one when saving.

If you don't have a compatible printer, try and set up a PDF printer.

3 replies

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Toni0D45
Participant
January 14, 2021

I've got the same thing, all software up to date, printer on, but still crashing when I try to save.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 14, 2021

    So you also use Big Sur?

    T
    Toni0D45
    Participant
    January 15, 2021

    Yep.

    I think it might be related to having placed links in the file.

    1960sgal
    1960sgal
    Known Participant
    January 4, 2021

    Hi - I was just experienceing this too. Very frustrating. Be sure that you have the latest update from Creative Cloud. Then restart. Hope this helps.

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      January 3, 2021

      Exactly how do you save the file?

      And exactly where?

       

      Since Illustrator pings a printer when saving: is there a printer attached, set up as the default printer and turned on?

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      defaultpqpqhoz5uj2uAuthor
      Participant
      January 3, 2021
      I've tried saving it to the adobe cloud and to my local hard drive. I have tried saving through the menu File>Save as well as Control S and even File>Save As. I see the same problem regardless of where I save or how I save.

      I have a printer but it is not connected to my iMac as there was an issue with drivers and I've disconnected it. Hope that helps. thanks!
      Monika Gause
      Community Expert
      Monika GauseCommunity ExpertCorrect answer
      Community Expert
      January 4, 2021

      Please try and set up a printer. As I mentioned, Illustrator looks for one when saving.

      If you don't have a compatible printer, try and set up a PDF printer.

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