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KniselyDone
Participant
August 11, 2025
Question

Illustrator Crashes When Using Object Drop Down

  • August 11, 2025
  • 1 reply
  • 60 views

Every now and then Illustrator will freeze and crash whenever I use the Object drop down menu up top. Does anyone else have this problem? It is extremely frustrating to lose progress like this.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
August 11, 2025

Hello @KniselyDone,

I'm sorry to hear about your experience. Would you mind trying the suggestions shared in this help article (https://adobe.ly/46S3gGN) and checking if it helps? Also, kindly submit the crash report using your Adobe email address and share it here for quick tracking. Steps are shared here: (https://adobe.ly/3UT59vE).

 

Looking forward to hearing from you.

Anubhav

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