Illustrator crashes while using Wacom Intuos Pro M

Forum|Forum|3 years ago
January 13, 2023
11 replies
5464 views

Hi

I have problems while using my Wacom on Illustrator. With the pencil tool, systematically the software crashes after few pathes. I use Windows 11, the version of Illustrator is 27.1.1 (I tried with previous versions but the problem is still there) and the drivers of my tablet are updated too.

I tried on another computer, with Windows 10 and there is no problem.

Can you help me ?

Thank you

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Correct answer Westphalia

We hear you - this has cost our company *so much* in time and money...the only way around it is to revert back to 6.3.46-2 drivers. I haven't tried the latest Wacom 6.4.1-3 update - as we have a crazy deadline - and have lost too much time diagnosing the issue as is. Goodluck, and hopefully Wacom release a stable version 'yesterday'!