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OGGNet
OGGNet
Participant
July 4, 2023
Question

Illustrator Crashing/Not Responding after Beta Update

  • July 4, 2023
  • 3 replies
  • 304 views

So after I had updated all of my programs to Beta version (Artificial Intelligence), Adobe Illustrator was the only one that started constantly crashing and Not responding as soon as I open the file. 
Please help me find a solution for this as it is not time-efficient. Thanks.

This topic has been closed for replies.

3 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
July 4, 2023

How much RAM is installed?

Did you reset the preferences or migrate them? Illustrator likes its prefefrences rest when updating.

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 4, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

OGGNet
OGGNetAuthor
Participant
July 4, 2023

Update: I uninstalled Beta AI and it worked. Any way I can re-install Beta and it works just fine?

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