Illustrator Crashing When adding Artworks to Library

Forum|Forum|5 years ago
July 1, 2020
4 replies
865 views

I am creating "call outs" for aerial photography. Upon dropping the Artwork into the Library it allows 1 to go through then system crashes on the second one. After I reload, and start Illustrator again it repeats time and time again. This has only begun happening for my last 3-4 projects - but it is tripleing my editing time. Has anyone had a similar issue? - I cant find anything online. See photo for example of call outs.

Bug

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Correct answer Hayden5FBB

I found sometimes it Illustrator crashes when importing graphics to the library with the Document Raster Effects set to Resolution 300ppi. Try going to Effect > Document Raster Effects Setting & Changing resolution down to 150ppi.

H

Hayden5FBBCorrect answer

Participant

I found sometimes it Illustrator crashes when importing graphics to the library with the Document Raster Effects set to Resolution 300ppi. Try going to Effect > Document Raster Effects Setting & Changing resolution down to 150ppi.

Srishti Bali

Community Manager

We have been waiting for your response to this query. Please update the discussion if the issue is resolved or if you have any further query. We'd be happy to help.

J

James BayleeAuthor

Participating Frequently

See attached file.

Example with gradient call outs on left and solid colour on right.

Select entire graphic and drop into library then repeat a second time. The
gradient ones should cause system to crash but the solid ones not.

Hope this is what you are chasing.

Kind regards,

James Baylee
Attachments area

Srishti Bali

Community Manager

Hi James,

Sorry about this trouble. As Monika mentioned above, we might need to check this at our end. Would you mind sharing a file with Artwork where you can replicate this issue.

This will help us understand if it is the artwork which is creating problems or Illustrator itself. If that works at our end, we can start with troubleshooting.

Also, please do share if there is any plugins used while creating these files.

Regards,

Srishti