Illustrator crashing when I save

Question

This has been an on going issue for a few weeks now. I kind of just been ignoring it but it's become very frequent in the last few days with many different files. Hoping someone can help because I'm having trouble finding a solution.

My device: Macbook Pro, Apple M1 Max, 32gb memory. Sequoia 15.6
Illustrator Version: 29.8.1
Context: I work at a sign shop, we use Google Drive and have files on the cloud and edit directly from the drive.

Example of issue: I have an existing file that is 62MB, with just text and some graphics. I open it and type something or copy and element into it and save it. Half the time it will save it and then crash. The other half of the time it will not save and then crash.

I've tried uninstalling and reinstalling. Previously the issue was maybe an older version of Illustrator, which when I updated the program it worked fine for a bit. But then it started crashing again. I've restarted my laptop too and force quit the program. Still the same issue. The last thing I'm trying as I type this is updating my OS to Tahoe 26.0.1, but in case it doesn't work I hope someone has an answer for me. Thanks in advance!

creative explorer · Answer

@Tiffanie_Ly8620 instead of working from the cloud and Google drive, have you thought of working locally off the hard drive instead? When it comes to save, save to your computer, and back-up to the cloud when you are done. Not only that, you will notice some faster workload speeds too as well.

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