Illustrator crashing while opening AutoCAD 2025 DXF in Illustrator 28.6 on Windows 11
I recently updated to windows 11 and all of a sudden when trying to convert my DXF files to AI (28.6) has stopped working and my AI program crashes.
this is the current error code I am getting. Does anyone have a fix?
"<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="13.3.0.202309261106_6045afe" clientVersion="13.3.0.202309261106_6045afe" applicationName="Illustrator" applicationVersion="28.6.0" build="709" source="Windows-Client" crashType="n/a">
<time year="2024" month="8" day="8" hour="9" minute="17" second="24" timeoffset="-300" timezone="Eastern Daylight Time"/>
<user guid="6ec9f231-f76d-4d7e-8a25-fe9e91fd0e19"/>
<system platform="Windows 11 Pro" osversion="11.0" osbuild="22631" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="32205" machine="Intel(R) Core(TM) Ultra 7 165H" model="Intel64 Family 6 Model 170 Stepping 4" cpuCount="22" cpuType="8664" cpuFreq="3072 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA RTX 2000 Ada Generation Laptop GPU" description="NVIDIA RTX 2000 Ada Generation Laptop GPU" driverDate="20231214000000.000000-000" driverVersion="31.0.15.3808" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI\VEN_10DE&DEV_28B8&SUBSYS_0CC71028&REV_A1\4&5E11A9A&0&0008" installedDisplayDrivers="nvldumdx.dll"/>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="128 MB" caption="Intel(R) Arc(TM) Graphics" description="Intel(R) Arc(TM) Graphics" driverDate="20240327000000.000000-000" driverVersion="31.0.101.5382" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI\VEN_8086&DEV_7D55&SUBSYS_0CC71028&REV_08\3&11583659&0&10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igd9trinity64.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xc06d007e" instruction="0x00007FFC7CABFABC">"
AdChoices