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Participating Frequently
November 14, 2016
Question

Illustrator CS5 crashes after 5mins of use on Mavericks 10.9.5

  • November 14, 2016
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1 reply

Monika Gause
Community Expert
Community Expert
November 14, 2016

Did you reinstall Illustrator after all this up- and downgrading?

You must also use the Adobe Cleaner tool in between un- and reinstalling.

tammy1387Author
Participating Frequently
November 14, 2016

Hi

Yes my laptop was completely wiped so I reinstalled CS5 which is now running mavericks and ever since AI crashes after starting to use it...

Monika Gause
Community Expert
Community Expert
November 14, 2016

"After starting to use it" - can you please be more precise?

Is a printer connected and turned on?

Where are your files located?

Are all fonts checked?

Any error messages?