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Infinity_Spiral
Participating Frequently
August 19, 2010
Question

Illustrator CS5 Rotate Tool Anchor Point Bug

  • August 19, 2010
  • 28 replies
  • 29929 views

Summary:

I can reproduce this bug consistently, every single time.  I am unable to set a new anchor point for the rotate tool in Illustrator CS5.

Steps to reproduce the bug:

1.  Create a new shape, doesn't matter what

2.  Press R or just select the rotate tool

3.  Alt-Click to pick up the anchor point and drag to a new posiiton

4.  Let the mouse go- at this point the anchor stays locked to the cursor even if I click and am only able to unlock it from the cursor if I click on a new tool, but without getting to choose a new anchor point.

Also I tried this with a Intuos 2 tablet and pen with the same results.  I have an NVidia Quadro FX 3500 card installed with the latest driver as well.

I'm not sure if this issue is related, but also in After Effects CS5 if I press 0 to start doing a preview and then click away say on Firefox, then click back to After Effects, I am unable to click around inside After Effects to get the render to stop.  It makes me wait until the whole comp is pushed into a ram preview before it unlocks itself.

Any ideas?

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      28 replies

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      J
      Johnearlex
      Participating Frequently
      December 5, 2016

      This bug is still going strong, but to complicate matters I am unable to use Illustrator 2017.

      To confirm: Illustrator 2015.2.1 64 bit / Wacom Bamboo Pen & Touch with latest drivers. I too can replicate the problem every time with the tablet PEN but it works fine with the TOUCH (finger) function and works fine when using a normal wired USB mouse.

        T
        TomNapper
        Known Participant
        December 5, 2016

        Just jumping onto this thread in the hope that the more of us who have this problem, the more likely it will get fixed! This has been an issue for a year or two now, with every update of CC and several rounds of Wacom driver updates. I'm currently on Windows 10, Wacom Intuos Pro PTH-651 and it's still doing it with the latest CC 2017.

        Select the rotate tool, hold alt to move the anchor, anchor gets stuck to the cursor FOREVER. Sometimes minimising and maximising the program drops it. Other times NOTHING drops it. ARGHHHH!

        morganm30070730
        morganm30070730
        Participant
        October 19, 2016

        I have the same issue. Strange because the rotate tool in InDesign has no issues at all with my Wacom tablet. I'm using Windows 7 32bit and and Intuos Pro tablet. Illustrator version 2015.3.0

        Boo!

        KAIJU
        KAIJU
        Participant
        July 8, 2016

        wacom pro, win10, adobe CC 2016 same problem, please help

        T
        TomNapper
        Known Participant
        March 22, 2016

        I'm also experiencing exactly the same and have been since a version of CC2015, probably getting towards a year now. It's pretty fundamental to one of the main tools working. Trying to drag the rotate anchor point, it gets stuck to the cursor FOREVER, locking out the ability to click on anything else on the screen. Not even the Windows minimise/maximise etc. Only way of snapping out of it, as many others have said, is to unplug the wacom tablet. I've got the latest updates of both wacom and illustrator, always have done, and this problem has been here version upon version. I don't understand how it's being missed because it's a pretty useful tool and an even more obvious error. ADOBE *waves* Help!

        G
        Godruma
        Participant
        June 9, 2016

        I have this problem too!!! Wacom Pro, Win 10. I need help

        Possible to turn off GPU preview, but it is a BUG....

        P
        Prowhiz
        Participating Frequently
        February 23, 2016

        I just experienced this bug for the first time in the latest version of Illustrator 2015 while using my Wacom tablet with the reflect tool. Was getting worried that I'ld have to force close and lose my work.Things popped to normal when I disconnected the tablet.Illustrator generally acts pretty weird with a tablet. On gripe I have is how I'm unable to zoom in and out without first activating the zoom tool and then dragging. In Photoshop its Alt+Pen_button+tap_drag which is a lot easier.

        Knirp
        Knirp
        Participant
        August 18, 2016

        Just an idea... has this something to do with the Wacom being CONNECTED with a CABLE? I can't find my wireless reciever now, but maybe it works better with that? (I really doubt it though!)

        Knirp
        Knirp
        Participant
        February 9, 2016

        I have the same issue. It started somewhere with 2015 release I believe. The "solution" for me is to turn off the GPU setting, this seems to mess things up with the alt-click reflect/rotate/scale. It's not really a solution, since I really need GPU support for my complex illustrations, but what can I do? I just pray that Adobe solve this fast. I use the latest drivers and my graphics card (Nvidia) are listed as compatible.

        A
        AnanasBananas
        Participant
        November 12, 2015

        I somehow have a feeling I've had this problem with pretty much all Wacom / Illustrator combos I have worked with. It is prettttttty annoying to put it slightly.

        Currently sporting Win7, CC2015, Intuos4&5.

        The problem is the same as OP has. The rotation center / scale center crosshairdot gets stuck on the cursor, and won't let let go when: trying to activate a different tool, pushing the win key, moving the pen away from the tablet. Usually what seems to work now is switching to mouse, but not always. Then you just end up pounding the keys, and waiting for the dialog box to appear.

        I remember having same type of "getting stuck" problem with the hand tool in the previous years.

        Disrupts the workflow? Yes.

        Am I the only one having this problem? Seems not.

        Do I think it is a bug worth fixing? Yes.

        Is there an easy solution? I surely do hope so

        T
        TomNapper
        Known Participant
        January 9, 2016

        I'm getting exactly the same problem with a win10, intuos5 & CC2016 setup. It still happened in Windows 7 before upgrading so it's something to do with the newer CC2015-16 versions of Illustrator.

        Hold alt to try and move the rotation anchor point and it gets stuck to the cursor. Can never "drop" it back on the page unless I switch to a mouse or open another piece of software. No keys "detach" the anchor point from the cursor. It's very frustrating and been a problem through various updates. Very surprised it's not fixed because it's a pretty fundamental failing of a tool!

        Any fresh help or suggestions from people?

          T
          TomNapper
          Known Participant
          January 19, 2016

          An ammendment to this. I actually can't use keys to detach the anchor point. Alt-tabbing doesn't work either. I have to unplug my wacom tablet completely so it freaks out and defaults to my laptop pad.

          A
          Anonymous
          April 8, 2013

          Hey, Ive just come across the same issue, im using a wacom and manage to resolve it by pressing the "windows" key. It seems that when the windows menu pops up outside of Illustrator it sort of breaks the trance of the stuck ancor point. Silly really but works for now.

            I
            Infinity_SpiralAuthor
            Participating Frequently
            April 8, 2013

            Do you use a wacom mouse combo?  I did fix this issue, but can't remember if just the general upgrades so CS5 fixed it or if ditching the wacom mouse for a logitech mouse fixed the problem.

            A
            Anonymous
            April 8, 2013

            Im using CS5 and I use a wacom Intuos 3 that has a mouse but i never use it. I have a Logitech mouse that doesnt have the issue so definately the wacom but since using the wacom full time a few months ago i never use a mouse. It is a really weird issue but must have somthing to do with the software not recognising the wacoms tap or the wacom not telling the software, or something!?!?

            Either way, in a little frustration tapping any key that i thought would commit the ancor move i hit the windows ket and realised it kinda slapped Illustrator to snap outta its trance and get on with it. Let me know if you recall any update that is practical than this current method.

            cheers,

            go2qdesign
            go2qdesign
            Participating Frequently
            May 28, 2012

            I have the same issue. The problem started when I upgraded to cs5. I too am on Windows using an older CTE 640 table. I've tries everything (short of contacting WACOM) and not been able to resolve the issue.

            C
            curtjj8219063
            Participant
            May 28, 2012

            For the record: I no longer see this bug in AI CS6 on Win7 x64

            Nice

            Message was edited by: curtjackson (added spec)

            go2qdesign
            go2qdesign
            Participating Frequently
            May 28, 2012

            May be reason enough to upgrade. Thanks for the info.

            ....................................................

            This message was sent from my phone and typed on a tiny little keyboard, probably while juggling flaming chainsaws or battling wild animals, so please forgive any typos and the brevity of my message.

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