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Participant
June 23, 2024
Question

Illustrator - Data Loss and Crash

  • June 23, 2024
  • 1 reply
  • 128 views
Hi, I'm writting stunned- but hopeful to resolve this issue. Yesterday my illustator crushed, without any reason.. and files that I've been working all this week- are gone, even though the were all saved in creative cloud. Is definitely unacceptable to be real. So there has to be a way to restore it, even if it seems evaporated. Otherwise I'm afraid to put my time into another project. Please help. Thanks
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1 reply

Ton Frederiks
Community Expert
Community Expert
June 23, 2024

Did you try to download them, using a browser, from:

https://assets.adobe.com/cloud-documents