Inspiring

Answered

Illustrator deletes asset I have just dragged to Asset Export?

Forum|Forum|8 years ago
May 14, 2018
7 replies
2951 views

Please see the video: Dropbox - AI deletes asset.mov

Correct answer TomDeSantis

Dragging all the stuff I am trying into a new file and then exporting from the new file has worked for me. Hopefully, this works for you, too.

D

DiscantX

Participant

I just had this issue and found a workaround. Posting it here for anyone else that finds this.

Copy and paste (into place, if desired) the affected assets and then delete the original. The new assets should work. I'm unsure what causes this issue.

T

TomDeSantisCorrect answer

Participant

Dragging all the stuff I am trying into a new file and then exporting from the new file has worked for me. Hopefully, this works for you, too.

L

leem53750587

Participant

i have this issue too. and additional 'bugs' with asset export https://community.adobe.com/t5/community-help/asset-export-bug/td-p/11065904?page=1

p0L

Known Participant

Same issue here

JuanQuintero

Participant

I have the same issue

Monika Gause

Community Expert

schrieb
I have the same issue

Which system, which version?

What kind of asset exactly is it?

When was your last computer restart?

Ton Frederiks

Community Expert

I sometimes find that dragging objects to the Asset Export panel, does not add them, but just moves them on the artboard.

It looks like they have disappeared, but they are just hidden behind the Asset Export panel.

I can reproduce this by grabbing the center mark of a shape and dragging it to the panel.

Grabbing another area seems to work.

D

deliveranceAuthor

Inspiring

Ok. On my Mac they are not moved behind the panel, but I am getting the asset deleted notification as seen on the video.

Ton Frederiks

Community Expert

Yes that's different.

It just does not seem to add anything.

But I cannot repeat that behaviour.

Monika Gause

Community Expert

You drag the same assets into the Asset export panel and then one of them gets deleted?

D

deliveranceAuthor

Inspiring

I drag an asset to Asset Exports, which gets deleted by the software after couple of seconds.

Monika Gause

Community Expert

Any asset? Or an asset that is made of the same objects?

When was your last computer restart?

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