Inspiring

Answered

Illustrator deletes asset I have just dragged to Asset Export?

15 replies
2994 views
Translate

Please see the video: Dropbox - AI deletes asset.mov

Participant

Dragging all the stuff I am trying into a new file and then exporting from the new file has worked for me. Hopefully, this works for you, too.

D

DiscantX

Participant

I just had this issue and found a workaround. Posting it here for anyone else that finds this.

Copy and paste (into place, if desired) the affected assets and then delete the original. The new assets should work. I'm unsure what causes this issue.

Translate

T

TomDeSantisCorrect answer

Participant

Dragging all the stuff I am trying into a new file and then exporting from the new file has worked for me. Hopefully, this works for you, too.

Translate

L

leem53750587

Participant

i have this issue too. and additional 'bugs' with asset export https://community.adobe.com/t5/community-help/asset-export-bug/td-p/11065904?page=1

Translate

p0L

Known Participant

Same issue here

Translate

JuanViajero

Participant

I have the same issue

Translate

Monika Gause

Community Expert

schrieb
I have the same issue

Which system, which version?

What kind of asset exactly is it?

When was your last computer restart?

Translate

Ton Frederiks

Community Expert

I sometimes find that dragging objects to the Asset Export panel, does not add them, but just moves them on the artboard.

It looks like they have disappeared, but they are just hidden behind the Asset Export panel.

I can reproduce this by grabbing the center mark of a shape and dragging it to the panel.

Grabbing another area seems to work.

Translate

deliveranceAuthor

Inspiring

Ok. On my Mac they are not moved behind the panel, but I am getting the asset deleted notification as seen on the video.

Translate

Ton Frederiks

Community Expert

Yes that's different.

It just does not seem to add anything.

But I cannot repeat that behaviour.

Translate

Monika Gause

Community Expert

You drag the same assets into the Asset export panel and then one of them gets deleted?

Translate

deliveranceAuthor

Inspiring

I drag an asset to Asset Exports, which gets deleted by the software after couple of seconds.

Translate

Monika Gause

Community Expert

Any asset? Or an asset that is made of the same objects?

When was your last computer restart?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.