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Participant
Sep 30, 2024 9:30 PM UTC
Question

illustrator dice que no tiene memoria para procesar en macOS

Tengo un Imac nuevo, no tengo información guardada en el, pero al intentar usar illustrator me dice que no tiene memoria para procesar en macOS, alguna sugerencia?

Ya realicé todos los pasos que aparecen en la Ayuda de Adobe y no funcionaron 

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9 replies

Monika Gause
Community Expert
Community Expert
Oct 1, 2024 8:03 AM UTC

Please tell us the hardware specifications.

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Anubhav M
Community Manager
Community Manager
Oct 1, 2024 10:42 AM UTC

Hello @Disenoo2,

I am sorry to hear about your experience. Would you mind sharing more details, like the OS/Illustrator version, system config (CPU/GPU/Memory), and a screenshot/screen recording of the error message so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Disenoo2Author
Participant
Oct 1, 2024 5:18 PM UTC

Saludos

Chip M3 de Apple con CPU de 8 núcleos y GPU de 10 núcleos, Ram 8gb, macOS Sequoia 14.5, illustrator 28.7.1, Gracias!

 

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