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user3935539
Participant
January 10, 2025
Question

Illustrator distorting outlined text

  • January 10, 2025
  • 2 replies
  • 1203 views

Hi, I've been having issues with my illustrator over the last few months. When I open a vector file that has outlined text, the text is horribly distorted. This happens with .svg, .ai and .eps files. Every time the file is opened, it distorts differently. (See example below)
My illustrator and mac are both updated.

    2 replies

    V
    veknowles78
    Participating Frequently
    January 29, 2025

    My client is experiencing the same. I provided logo master files (vector EPS, PDF, SVG). When they place in Illustrator, it distorts the letter forms. The text was outlined.

    B
    Community Expert
    Bobby HendersonCommunity Expert
    Community Expert
    January 29, 2025

    That is pretty wacky looking. Is there anything usual about the artwork? Is it large or very tiny? I've seen small details in PDF files, such as tiny ® registered trademark symbols, get badly garbled at small point sizes.

     

    Are the letters distorted in outline view as well? If not the problem might point to a graphics card/board driver issue.

    V
    veknowles78
    Participating Frequently
    January 29, 2025

    Thanks for your prompt reply. The vector files were supplied in outline. They display perfectly for me - either opening the original or placing the original. The previous attachment was the client screenshot. This time I've attached the native files.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 10, 2025

    Please provide sample files.

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