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Participant
Jan 10, 2025 6:08 PM UTC
Question

Illustrator distorting outlined text

Hi, I've been having issues with my illustrator over the last few months. When I open a vector file that has outlined text, the text is horribly distorted. This happens with .svg, .ai and .eps files. Every time the file is opened, it distorts differently. (See example below)
My illustrator and mac are both updated.

8 replies

Participating Frequently
Jan 29, 2025 3:35 AM UTC

My client is experiencing the same. I provided logo master files (vector EPS, PDF, SVG). When they place in Illustrator, it distorts the letter forms. The text was outlined.

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Community Expert
Jan 29, 2025 4:00 AM UTC

That is pretty wacky looking. Is there anything usual about the artwork? Is it large or very tiny? I've seen small details in PDF files, such as tiny ® registered trademark symbols, get badly garbled at small point sizes.

 

Are the letters distorted in outline view as well? If not the problem might point to a graphics card/board driver issue.

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Participating Frequently
Jan 29, 2025 4:04 AM UTC

Thanks for your prompt reply. The vector files were supplied in outline. They display perfectly for me - either opening the original or placing the original. The previous attachment was the client screenshot. This time I've attached the native files.

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Monika Gause
Community Expert
Community Expert
Jan 10, 2025 6:28 PM UTC

Please provide sample files.

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