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Participant
March 7, 2025
Question

Illustrator does not recover closed files when closing the application - Illustrator no recupera

  • March 7, 2025
  • 1 reply
  • 114 views

When the app closes, I look for the documents in the recovery folder but they don't appear. No files open.
Before, the app did this function automatically and opened the closed files, but it no longer does so.

 

Cuando la app se me cierra, yo busco los documentos en la carpeta de recuperacion pero no me aparecen. ningun archivo abre.
Antes esta funcion la app la hacia automaticamente y me abria los files cerrados, pero ya no lo hace.

1 reply

Monika Gause
Community Expert
Community Expert
March 7, 2025

Did it crash?

If not, no files are supposed to be there.

 

But even if it did crash, there could be reasons why there are no files. Particularly when it crashed while it was saving.

 

Please do

- save your files

- save early

- save often

- save different versions of your file. Because it doesn't help if you save every 5 minutes and then the only copy of your file gets corrupted.

- save to multiple locations

- turn on Time Machine if on a Mac

- turn on the Recovery function. But never rely on it as your only solution.

 

- turn off "Save in background" in the Illustrator preferences.