Illustrator error with dragged photos

Forum|Forum|4 months ago
November 20, 2025
3 replies
72 views

Few moths ago I have the persistend error with the illustrator an dragged photos . I drag photos from photoshop to my illustrator artwork but few minutes later de photo dissapear and transform in kind of blanked photo. Have someboddy the same problem?

Bug

Ton Frederiks

Community Expert

Reset Preferences solved it for me (but it can come back). Using Place instead of Drag and Drop is the safer way to add an image

Bill Silbert

Community Expert

Does the problem occur if you use File>Place to import the photos?

Harshika Verma

Community Manager

Hi christianr14605096,

Thanks for reaching out. It looks like you're experiencing a similar issue mentioned here: https://adobe.ly/48pgJGg

Would you mind trying the suggestion shared by our experts and let us know if that helps?

Thanks,

Harshika

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