illustrator exporting png's as thumbnails at 300 dpi

Forum|Forum|7 months ago
December 15, 2025
5 replies
214 views

hi all,

this was not a problem yesterday. today, when i export my ai to png, the images are tiny. i can zoom in and they look fine, but they are not acting normal. normally, if i share one via imessage, it appears full size in the message bubble. these appear as tiny thumbnails. when i click to preview, they are still tiny, and i have to zoom in. My work around is to screenshot the zoomed in png. i hate that. it's stupid.

i am exporting at 300 dpi, have my doc raster settings set to 300 dpi, and like i said, this wasn't a problem yesterday.

Attached pics, vers, system

thanks,

david

Bug

Correct answer david mcnicholas

This forum is always so on point, helpful, and possibly the most polite on the internet.

thank you. I thought it might be something simple, a beginner's mistake. Apparently, checking "use artboards" is important. This has been the solution.

Thank you,

David

D

david mcnicholasAuthorCorrect answer

Inspiring

This forum is always so on point, helpful, and possibly the most polite on the internet.

thank you. I thought it might be something simple, a beginner's mistake. Apparently, checking "use artboards" is important. This has been the solution.

Thank you,

David

thanks