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Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
August 9, 2011
Answered

Illustrator files will not open, get text import options

  • August 9, 2011
  • 11 replies
  • 91250 views

A couple posts on this forums regarding this topic, but no answers.

Our files are from Dec 2008 on a server, and when opening .ai files get this:

Choosing OK results is a blank file. The .ai files have a good looking amount of mb to them (eg: 1.9mb). The other non .ai fiels are fine.

I cannot even open the code in text wrangler, content recovery mode (shift opt command, with /enableContentRecovery 1) does not produce a _file.

      Correct answer Anshul_Saini

      Hi @mahbub26000899r1ga,

       

      Sorry about the trouble you are facing. This generally happens when the file has gotten corrupted or while opening a file from a network drive/ folder/location. Downloading the files to the desktop & working from there directly helps out in some cases. Also, sometimes files shared using google drive or similar services, or an external drive can corrupt an AI file. Sending the Illustrator file under a compressed zip file can help.

       

      I hope it helps you out.

       

      Thanks & Regards,

      Anshul Saini

      11 replies

      Show previous replies
      Larry G. Schneider
      Community Expert
      Larry G. SchneiderCommunity Expert
      Community Expert
      August 9, 2011

      How are you trying to open the files? From within AI; by double-clicking or some other way? Is there a difference if you copy the file locally? Sounds like the file association is lost and they are being treated as a text file similar to word.

      Mike_Gondek10189183
      Community Expert
      Mike_Gondek10189183Community ExpertAuthor
      Community Expert
      August 9, 2011

      I have tried opening them by using open command, double clicking and from my local hard drive. The file association appears to be good as doubleclicking send sme to illustrator.

      Tried to change the dot extension to .pdf and open in acrobat and got:

      Placing the .ai in Indesign gives me

      Really wish I could see the code, but that did not work,  as maybe just the headers are missing as the file size is good so some useful data must be there unless it is all scrambled.

        Larry G. Schneider
        Community Expert
        Larry G. SchneiderCommunity Expert
        Community Expert
        August 9, 2011

        Can you zip a file and post it somewhere. I'vd had problems with some files on a Windows server being changed to Unix executables instead of the oroginal file type.

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