Illustrator font issues

When posting please always let us know what OS you are on.

Reset your font cache.

Win

Remove this fileC:\Windows\System32\FNTCACHE.DAT

Search and delete all Adobefnt*.lst files

Mac

Download https://www.jamapi.com/products/fontnuke/

EPS is such an old format. I have not worked on a vinyl cutter for over a decade, but we were able to send .ai saved down to an earlier version or.pdf to our vinyl cutters. EPS has not been supported for a very long time, I recommend looking into other file formats.

ardeshira21862259  schrieb Hi Today i am having issues changing font and characters. Also Now when i save files as EPS. Version 8 so I can Use it on my GS 24 Vinyl Cutter it dosen't work any more need this fixed asap as its effecting me business.

What exactly does not work?

Which version and system are you using?

What version of Illustrator are you using and what OS? Have you recently updated your operating system? If you have not changed anything and Illustrator has just stopped doing what it did for you before then you might have to trash your preferences.

To do so:

For Macintosh Users: With Illustrator closed launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and “com.adobe.Illustrator.plist”. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users:

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works then great but if it doesn’t you may have to manually delete them.

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings (you may be able to skip the previous steps with Windows 10). Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language> for any versions that you have. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.