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FrickinChristina
Participant
July 21, 2022
Answered

Illustrator for IPAD cannot place image from photoshop

  • July 21, 2022
  • 1 reply
  • 4897 views

So, today illustrator on IPad has decided it wont let my place any of my images/files into illustrator from anywhere I am suppose to be able to. I do this all the time for my job and now today it just gives me the red pop up warning, "Can't place file". I go to the image icon, select from the options of where I can place from, select what file or image unlinked or not, flatten image or convert layers to objects, and bam...can't do it. I just did it two days ago just fine and now it wont. I restarted my iPad and still doesn't work. I've tried every option to see if it just certain images/files but it won't place anything. Should I just re-install it at this point? I wish it would tell me more info on why it can't place. 

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Correct answer Anubhav M

Hello @FrickinChristina,

 

Sorry to hear about this experience. I would request you try to remove the application, restart your iPad, and reinstall Illustrator to check if it makes a difference.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

1 reply

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
July 21, 2022

Hello @FrickinChristina,

 

Sorry to hear about this experience. I would request you try to remove the application, restart your iPad, and reinstall Illustrator to check if it makes a difference.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Participant
May 9, 2023

I am having the same issue and I did reinstall illustrator and there is no change. Is there another fix?

Participant
May 9, 2023
Problem was solved when I unlocked my layer
quote

I am having the same issue and I did reinstall illustrator and there is no change. Is there another fix?


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