Illustrator Freezes on Launch with Beachball Cursor - New Mac Book Pro

Forum|Forum|1 day ago
April 29, 2026
3 replies
32 views

MacBook Pro - Version macOS Tahoe 26.4.1

New work computer, full adobe account, Illustrator freezes on every launch, spinning beachball.
Have to force quit and restart, at most two times to get it working.

Be awesome if I didn’t have to do that on a brand new mac.

Anubhav M

Community Manager

Hello @Swaddle it up

I’m sorry to hear about your experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and letting us know if they help?

Also, try running Illustrator after rebooting your computer in Safe Mode (macOS) and share your observations.

Looking forward to hearing from you.
Anubhav

Monika Gause

Community Expert

Do you have any third party plugins installed?

Do you have a Wacom driver installed?

Which font management?

rauze

Participant

Same...

Anubhav M

Community Manager

Hello @rauze,

I’m sorry to hear you’re having similar trouble with Illustrator. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and letting us know if they help?

If the problem persists, try running Illustrator under Safe Mode (Windows / macOS) and under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.
Anubhav

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