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AntonioTheAnt
Inspiring
May 5, 2026
Answered

Illustrator freezes on macOS Tahoe 26.5

  • May 5, 2026
  • 1 reply
  • 51 views

Ever since I updated to Tahoe, Illustrator hasn’t been working on my Mac Studio M2 Max (32 GB of RAM). It freezes on the start-up screen, stops responding, the spinning wheel appears, and I’m forced to force quit.
Adobe support asked me for remote access this morning, but all they did was uninstall the latest version (30.4) and install 30.0. It worked for a while, then back to square one. I’ve tried disabling the GPU, I’ve tried installing version 29; it works for a few launches and then nothing, it just freezes again. I don’t know what else to try.

 

    Correct answer AntonioTheAnt

    I might have found the solution. First, I reinstalled the latest version of Illustrator (30.4), then I uninstalled all the Wacom software (drivers and utilities) and installed the latest version. It seems to be working for now; I’ll post an update if necessary.

    1 reply

    A
    AntonioTheAntAuthorCorrect answer
    Inspiring
    May 5, 2026

    I might have found the solution. First, I reinstalled the latest version of Illustrator (30.4), then I uninstalled all the Wacom software (drivers and utilities) and installed the latest version. It seems to be working for now; I’ll post an update if necessary.

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